Enhance ShopAssist - nopCommerce

Read Enhance ShopAssist first. The pills need questions in the client dashboard, and Compare needs the shop-level switch from support.

Both features come with the ShopAssist plugin and need no extra setting in the nopCommerce admin. They show whenever Show the chat widget is ticked on the plugin's configuration page, which it is after the install.

Question pills

The plugin places a question block in the productdetails_overview_bottom widget zone of every product page, under the price and the add-to-cart button. The block fills with the questions the client dashboard holds for that product, and stays hidden on products without any.

1. In the client dashboard, open FAQ and select Generate all. ShopAssist writes questions and answers for every product.
2. Switch the pills on for the products that should show them. To cover the whole catalog, set the Questions filter to products with questions and select Enable pills.
3. Open a product page on the storefront. The questions appear under the add-to-cart button, in the widget color set in the dashboard.

A click opens the chat with the product name and the question. When the question has a stored answer in the dashboard, the shopper gets that answer word for word. Otherwise the assistant answers from the catalog.

The block finds the product from the page's canonical link, so a theme that drops <link rel="canonical"> falls back to the page address. A theme without the productdetails_overview_bottom zone shows no block.

Compare

1. Ask support to switch Compare on for the shop.
2. Check that Show the chat widget is ticked on the plugin's configuration page.

The button appears in the corner of the product image and of every product card on category pages, search results and the home page.

The two places work differently:

• On a product page, Compare opens a panel of similar products. The shopper picks one, and the chat opens with the two side by side and a recommendation.

• In a listing, the first click marks that card Selected, and every other card's button changes to Compare with. A click on a second card opens the comparison. Clicking the selected card again clears it.

The plugin tells the widget where to place the buttons: the product image inside .product-essential on a product page, and each .product-item card in a listing. The default theme and themes based on it keep both.

Troubleshooting

For pills or a Compare button missing on every platform, see the shared troubleshooting.